A Pulitzer-winning couple tells GBJ students what it’s like to cover a mass shooting in real time


Mark Potts speaks about the L.A. Times’ video editing process for coverage of the San Bernardino shootings at the Tsinghua School of Journalism and Communication. (Photo by Alexis See Tho)

By Alexis See Tho

“It was an organized chaos,” recalled Mark Potts, a video editor at the Los Angeles Times, describing the scene in the newsroom when photographs, videos and Twitter posts poured in from the San Bernardino shootings two years ago.

Potts and his wife Hailey Branson-Potts, who is also a journalist for the L.A. Times shared the drama of covering a breaking news story of global significance with Tsinghua University’s multimedia reporting class. Branson-Potts and Potts were part of the Times team that received the 2016 Pulitzer Prize, the top award in American journalism, for breaking news reporting.

“In the back of your head, you’re thinking, this is what I went to school for. You train and work your whole life so when you get into these situations, you don’t mess it up,” Potts added.

The prize-winning young journalists spoke to Global Business Journalism Program students in Professor Rick Dunham’s Multimedia Business Reporting course on March 1. Branson-Potts worked for Professor Dunham as an intern in the Washington bureau of the Houston Chronicle, where she covered the 2009 inauguration of President Barack Obama, among other national stories.


Professor Dunham uses the coverage of the San Bernardino shootings as a “best practices” case study for using social media in reporting. (Photo by Alexis See Tho)

The December 2015 shootings in San Bernardino, California, made international headlines when 14 people were killed an American man and his Pakistan-born wife. U.S. President Donald Trump has cited the shooting as a reason why he is seeking to restrict immigration to the United States.

Branson-Potts did live reporting on Twitter from the shooting scene, talking to the police and interviewing victims’ family members. And for days she stayed put in San Bernardino to get more information on the ground. It’s important to always be ready for moments like that she said.

“I have a ‘go-bag’ in my car,” Branson-Potts added, where she keeps a pair of jeans, comfortable shoes, make-up and supplies for at least a day.

But there are some areas that cannot be prepared ahead of time and only real-life experiences can be the teacher. Branson-Potts was answering a student’s questions whether news organizations train journalists on how to face situations such as the shooting.

“There’s no psychological training in newsrooms,” said Branson-Potts, who have worked and interned at news organizations such as the New York Times, Chicago Tribune and the
Houston Chronicle.


Hailey Branson-Potts explains to the class her first few live tweets from the scene of the San Bernardino shootings. (Photo by Alexis See Tho)

She added that although her editor did ask how she was coping when she was on the ground in San Bernardino for days, the answer would always be “I’m fine.”

“You don’t want to be pulled out of the story,” Branson-Potts said.

Although she has worked for big names in America’s newspaper industry, Branson-Potts’ first taste of the world of journalism came when she was 15 when she worked on the printing press for her hometown newspaper, the Perry Daily Journal, one of Oklahoma’s smallest daily newspapers.

“They only printed 2,000 copies everyday, but it was real experience (for me),” Branson-Potts said. She advised students to find as many opportunities as they could to work in newsrooms.

“When we hire young people at our paper, we don’t care what grades they made at school, we don’t care what classes they took. We care about their resumés and the stories they produced as an intern,” she said.

For shooting and editing videos, Mark Potts’ greatest education came from watching bad movies during his student days while working at a movie theatre.

He added that a journalist’s work attitude is of utmost importance. “I approach things like there’s nothing below me,” he said, “I’ve done videos for subjects that secretly…I don’t want to cover. But I go in there and say, ‘I’m going to make a really good video. I’m going to cover this like I’ve covered the inauguration and a protest.’”

For both of them, they repeat the mantra: There’s no story that you’re too good for.


The Hailey and Mark Show (Photo by Alexis See Tho)

The big announcement: How the Twittersphere reacted to my new job in China


Tsinghua, here I come! (University web site)

People who know me well know that I don’t possess one of the larger egos in American journalism. So I’m a tad apologetic for the blatant boosterism that follows. But I wanted to do it to thank all of my friends and the public officials who took to social media to respond to this announcement.

The overwhelming — and rapid — response reminded me of the power of social media. Twitter and Facebook have transformed our means of communication in just a few years. (Six years ago, when I left Business Week for the Houston Chronicle, I had to send emails to all of my friends just to let them know what had happened.)

Just like we do on Texas on the Potomac, I’ll start with Capitol Hill reaction:

Even former Sen. Kay Bailey Hutchison, who’s had to deal with my questions since my days as a young pup at the Dallas Times Herald, weighed in:

In the polarized American political world, there was bipartisan agreement — for once.

Reaction poured in from around the world, Helsinki to Beirut to Shanghai:

In Austin and Manhattan journalism circles, disbelief:

It was nice to hear from my colleagues:

Yes, Melissa. Definitely.

I’m especially grateful for the kind words from my former interns who have made me proud over the past six years.

And I’ll leave you with the words of that ancient Chinese philosopher Wayne Slater: